Terms of Use

Klavenn is SaaS software providing an operating system for schools (student records, attendance, grades, payments, communications, documents, HR). Sadelica LLC (“we”, “Klavenn”) makes the platform available to the School under a paid subscription.

Creating a School account requires accurate information (school name, contact details, legal representative). The School undertakes to update that information promptly whenever it changes.

The School is solely responsible for the identity, access and permissions granted to the users it invites (teachers, parents, students, accountant, front desk), and ensures that they comply with these Terms.

Every newly created School gets a 14-day trial with no commitment. At the end of the trial the School must subscribe to a plan (Starter, Pro, Enterprise) to keep using the service. Current prices and applicable limits are listed on the Pricing page.

Payments are monthly or annual, charged in advance. The School may cancel at any time from the billing area; the service remains available until the end of the period already paid for.

The School remains the owner of all data it enters or imports into Klavenn (students, grades, payments, documents). Klavenn acts as a processor within the meaning of applicable data-protection law and processes that data solely to provide the service.

At any time the School may export its data from the administration area or request its return. On cancellation, data is kept for 30 days so it can be recovered, then deleted.

Klavenn keeps the School’s records for as long as the subscription runs, and does not expire them on its own. Klavenn is not, however, the School’s archive. Records a school must keep beyond its subscription — registers, attendance, clock-ins, results, receipts — are for the School to export and archive on its own side. See the Privacy Policy for the retention detail.

For details on how personal data is processed, see the Privacy Policy.

Attendance by scan, entry and exit stamps, and staff clock-in work only with Klavenn badges — the badge produced by the platform, printed from it or shown in the Klavenn app. Each one carries a code issued by Klavenn and tied to a single person at a single school.

A badge from another supplier, an old card from a previous system, a copied QR code or a photograph of somebody else’s badge is not recognised. Klavenn gives no undertaking as to the recording, the timing or the accuracy of a scan performed with anything other than a badge it issued, and such a record cannot be relied on as evidence of presence.

The School remains responsible for handing badges to the right people, for withdrawing them when someone leaves, and for reporting a lost or copied badge so its code can be revoked.

The School undertakes to:

• provide accurate, up-to-date information;
• protect its login credentials and report any compromise immediately;
• use the platform only for legitimate school-administration purposes;
• respect the rights of students, parents and staff, including their data-protection rights;
• not attempt to circumvent the limits of its plan, nor copy or reverse-engineer the service.

We undertake to provide the service to a reasonable standard:

• a target availability of 99.5% during business hours;
• automatic daily backups;
• encryption of passwords and sessions;
• email support answered within 48 business hours (Starter), 24 hours (Pro), priority (Enterprise).

Klavenn works to provide a reliable service but cannot guarantee the complete absence of errors, interruptions or data loss. Accordingly, and to the extent permitted by applicable law, our liability is limited to the amount paid by the School over the preceding twelve (12) months.

Either party may terminate at any time and without cause, on fifteen (15) days’ notice for monthly subscriptions and thirty (30) days’ notice for annual subscriptions.

Klavenn reserves the right to suspend or terminate an account for non-payment, breach of these Terms, or manifestly abusive use liable to harm the integrity of the platform.

These Terms may change to reflect developments in the platform, the law or the market. Material changes are emailed to School administrators thirty (30) days before they take effect.

For any question about these Terms, write to info@klavenn.com or use the Contact page.